Backup files are important for any users to refer back in case of any urgency or importance. However, in Firefox 3, the users can replace their current bookmarks with a backup file using the “Restore” feature of the Bookmarks Manager. On contacting the Mozilla Firefox Technical Support team the users can collect information about the exact path to restore. To restore, the users first need to go to Bookmark then Organise Bookmarks then Import and Backup and finally Restore.
In some cases it might so happen that even after selecting the backup file the user might wish to restore and on confirming their choice, he or she receives the message “Unable to process the backup file may appear and the bookmark backup is not restored”. In such case, the user need to contact the Mozilla Firefox Customer Service Helpline Number and seek expert assistance for resolving the issue and can also exit Firefox completely or reboot the system and reopen the Firefox. If the "Restore" feature starts working then it resembles that the previous Firefox process was not closed properly. If still the problem continues then he or she needs to first open Firefox after restarting the computer then the JSON bookmark backup file which the user is trying to restore might be damaged. However, in Firefox 3.0.5 reduces the likeliness of the occurring and to make sure he or she needs to update Firefox in case using an older version of Firefox 3, For any further assistance the users can contact the Mozilla Firefox Phone Number toll free anytime to resolve any issue and be satisfied with the service.
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